505-266-6238

Refund and Returns

Refund Policy (Online purchases)

Allow up to 2 days for our customer service to reach you. All products carry a 7-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 7 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. Your acceptance of the terms of purchase means you agree to and understand the refund policy. Allow up to 15 days for processing refunds.

Physical store purchases, please see your receipt for refund policy.

Damage Due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information, images preferably, for any product damaged during shipping within that time. Please include a full description of the damages to the product. Allow up to 15 days for processing refunds due to shipping damage.

 

Terms Of Sale

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain CBD (cannabidiol) from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide.

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We are experience technical difficulties with Credit Card Processing. Currently, we can only send COD (Cash On Delivery) Must be paid in form of Money Order or personal check. PLEASE CALL US when you are ready to place your order 505-266-6238. Hours: 10 am-6 pm MST - Mon-Sat. Thank you, The CBD Boutique Team. Dismiss